Online Ordering

Home Delivery
We're now offering local home delivery to the following zip codes:

48009 48017 48025 48030 48067 48070 48071
48072 48073 48075 48076 48083 48084

• Orders placed by 3PM Monday-Friday and 12PM Saturday, will be delivered same day.
• Orders placed after those cut-off times, will be delivered the following business day.
• Delivery schedules subject to change during holidays or inclement weather. For questions or concerns regarding your delivery, call us at (248) 543-1006.

Delivery Charges

To Free delivery for orders over $35

Home Delivery option is only available with online orders placed on joesautoparts.com.

Returns/Exchanges must be done in-store only. Delivery drivers will not accept returns, exchanges, or give refunds.

Curbside & In-store Pick-up
Once submitted, orders will be available for pick-up within minutes during regular business hours. If you would like your order brought out to you, just give us a call when you arrive!

Returns

New Returns

• To return an item to Joe's Auto Parts, just bring in the item in its original packaging, not installed, and in saleable condition with your original purchase receipt.
• Returns without original receipt will be given credit in the form of a store credit.
• No returns will be accepted on installed electrical parts, or open chemicals/fluids.
• Returns over 1 year are subject to restocking and/or in-store credit only.
• Refunds will be issued in the form of the original payment method only.
• Cash returns greater than $250 may be issued in the form of check.

Core Returns

• All cores must be returned in their original box, in rebuildable condition, and with required parts, i.e. caliper brackets.
• Refunds will be issued in the form of the original payment method only.

Gift Cards
Gift cards are non-refundable.

Machine Shop
Machine shop labor is non-refundable.

Special Order Returns
Shipping Charges are non-refundable.

Some special orders may be subject to restocking fee or non-returnable per manufacturers policies. This information will be provided before the special order is placed.

Warranty Returns
We follow the manufacturers guidelines on all warranties. If you have any questions regarding a certain product, call the store or email us.

If the part fails during the warranty period, bring the part in with the purchase receipt, and a replacement will be provided.

Warranty excludes damage caused by misuse, abuse, other faulty parts, improper installation or off-road, commercial, or marine use.

Warranties are non-transferable when you sell your vehicle.

Limited lifetime warranties are guaranteed to be free from manufacturer defects, i.e. brake pads that are worn naturally or have uneven wear due to caliper failure are not covered.

Auto Value/Bumper to Bumper North American Parts Warranty

As a valued customer, drive confidently knowing the parts you've purchased from your Auto Value or Bumper to Bumper Parts Store are covered by a nationwide North American Parts Warranty. Valued at all Auto Value and Bumper to Bumper locations down the road, across town or throughout the country, our warranty offers peace of mind backed by quality auto parts.

Supported by manufacturer warranties and the entire Auto Value and Bumper to Bumper network across the United States, Canada and Mexico, this warranty assures our customers the parts received are the very best and guaranteed to be defect free.

From coast-to-coast our warranty is honored on all parts, in all locations by our network of automotive parts stores.

Have you purchased a part and need to discuss a replacement? The North American Parts Warranty is available exclusively to our retail store customers.

Original purchase receipt from Auto Value/Bumper to Bumper store required.